So I did and signed up for Post Office broadband which is "considerably" cheaper
Needless to say I launched myself into a low orbit when they sent me an email stating that they were sorry to hear I was leaving BT but did I realise that they would have to charge me £44 for the privilege because of early termination.
So I officially complained and got back an email stating that there was nothing they could do their hands were tied and it was because I had terminated early that they were levying the charge... So I reloaded and fired off a carefully worded email in which I metaphorically dropped a tactical nuclear device in their laps which of course was ticking loudly...outlining their appalling service and giving dates for every visit and names of every person I had ever spoken to in BT.... the list was long and meticulous.
a day later I received an email stating they were very sorry and all charges were being waived as a gesture of goodwill..... re.....sult !!!